Client

CitizenDev

Disciplines

UX Design Responsive Web Application

Timeline

1 month 10.2023 to 11.2023

Collaborator

Vu Tran Trang Nguyen

Deliverables

Researches Wireframes Users Journey Prototypes

Tools

Figma FigJam

CitizenDev People Management System

A [UX] C-CTD

CitizenDev is a pioneer agency in Vietnam, specializing in low-code and no-code solutions for MVPs and Digital Transformation. We empower businesses with cost-effective, IT-approved solutions using platforms such as Bubble.io. Bridging the gaps between technology and business, CitizenDev fosters self-sufficiency and reduces dependence on costly IT teams.

During my probation, I undertook a UX design trial project to showcase my skills. The assignment involved creating an internal people management system with four key features: dashboard, salary, time off, and overtime requests. *Work shown is limited due to a non-disclosure agreement.

Client

CitizenDev

Disciplines

UX Design Responsive Web Application

Timeline

1 month 10.2023 to 11.2023

Collaborator

Vu Tran Trang Nguyen

Deliverables

Researches Wireframes Users Journey Prototypes

Tools

Figma FigJam

CitizenDev People Management System

A [UX] C-CTD

CitizenDev is a pioneer agency in Vietnam, specializing in low-code and no-code solutions for MVPs and Digital Transformation. We empower businesses with cost-effective, IT-approved solutions using platforms such as Bubble.io. Bridging the gaps between technology and business, CitizenDev fosters self-sufficiency and reduces dependence on costly IT teams.

During my probation, I undertook a UX design trial project to showcase my skills. The assignment involved creating an internal people management system with four key features: dashboard, salary, time off, and overtime requests. *Work shown is limited due to a non-disclosure agreement.

Client

CitizenDev

Disciplines

UX Design Responsive Web Application

Timeline

1 month 10.2023 to 11.2023

Collaborator

Vu Tran Trang Nguyen

Deliverables

Researches Wireframes Users Journey Prototypes

Tools

Figma FigJam

CitizenDev People Management System

A [UX] C-CTD

CitizenDev is a pioneer agency in Vietnam, specializing in low-code and no-code solutions for MVPs and Digital Transformation. We empower businesses with cost-effective, IT-approved solutions using platforms such as Bubble.io. Bridging the gaps between technology and business, CitizenDev fosters self-sufficiency and reduces dependence on costly IT teams.

During my probation, I undertook a UX design trial project to showcase my skills. The assignment involved creating an internal people management system with four key features: dashboard, salary, time off, and overtime requests. *Work shown is limited due to a non-disclosure agreement.

Introduction

Purposes

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Introduction

Purposes

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Introduction

Purposes

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Challenges

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Challenges

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Challenges

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Discover

Secondary Research

Although it deviated from typical secondary research, I was tasked with reviewing and familiarizing myself with CitizenDev's human resources policies to gain a deeper understanding of the company's operations. These documents, encompassing everything from leave policies to overtime policies, proved invaluable in uncovering platform use cases and potential negative flows within the user flows.

Discover

Secondary Research

Although it deviated from typical secondary research, I was tasked with reviewing and familiarizing myself with CitizenDev's human resources policies to gain a deeper understanding of the company's operations. These documents, encompassing everything from leave policies to overtime policies, proved invaluable in uncovering platform use cases and potential negative flows within the user flows.

Discover

Secondary Research

Although it deviated from typical secondary research, I was tasked with reviewing and familiarizing myself with CitizenDev's human resources policies to gain a deeper understanding of the company's operations. These documents, encompassing everything from leave policies to overtime policies, proved invaluable in uncovering platform use cases and potential negative flows within the user flows.

User Interviews

I initiated the process by interviewing three key stakeholders to gain deeper insights into the application requirements and clarify any questions I had regarding the policy:

  • HRM: To gain a comprehensive understanding of the internal human resources policies.

  • CEO: To grasp the product requirements and define the project's scope.

  • Members: To understand their preferences and pain points when interacting with human resources workflows within CitizenDev.

Upon completing this research phase, I successfully generated a foundational set of user tasks, which served as the backbone for further development.

User Interviews

I initiated the process by interviewing three key stakeholders to gain deeper insights into the application requirements and clarify any questions I had regarding the policy:

  • HRM: To gain a comprehensive understanding of the internal human resources policies.

  • CEO: To grasp the product requirements and define the project's scope.

  • Members: To understand their preferences and pain points when interacting with human resources workflows within CitizenDev.

Upon completing this research phase, I successfully generated a foundational set of user tasks, which served as the backbone for further development.

User Interviews

I initiated the process by interviewing three key stakeholders to gain deeper insights into the application requirements and clarify any questions I had regarding the policy:

  • HRM: To gain a comprehensive understanding of the internal human resources policies.

  • CEO: To grasp the product requirements and define the project's scope.

  • Members: To understand their preferences and pain points when interacting with human resources workflows within CitizenDev.

Upon completing this research phase, I successfully generated a foundational set of user tasks, which served as the backbone for further development.

Define

User Tasks

The user tasks were created after the Discover phase, during which I gained a deep understanding of CitizenDev's internal human resources workflows and how its members envisioned such a platform functioning.

Define

User Tasks

The user tasks were created after the Discover phase, during which I gained a deep understanding of CitizenDev's internal human resources workflows and how its members envisioned such a platform functioning.

Define

User Tasks

The user tasks were created after the Discover phase, during which I gained a deep understanding of CitizenDev's internal human resources workflows and how its members envisioned such a platform functioning.

Sitemap

The sitemap served a dual purpose: it helped me organize user tasks and visualize the information required for the platform. I collaborated closely with the human resources team to determine the appropriate content for the platform.

Sitemap

The sitemap served a dual purpose: it helped me organize user tasks and visualize the information required for the platform. I collaborated closely with the human resources team to determine the appropriate content for the platform.

Sitemap

The sitemap served a dual purpose: it helped me organize user tasks and visualize the information required for the platform. I collaborated closely with the human resources team to determine the appropriate content for the platform.

User Flows

I created user flows to visualize the user journey through their tasks. This helped me ensure a seamless user experience by preventing overlooked screens during my design process.

User Flows

I created user flows to visualize the user journey through their tasks. This helped me ensure a seamless user experience by preventing overlooked screens during my design process.

User Flows

I created user flows to visualize the user journey through their tasks. This helped me ensure a seamless user experience by preventing overlooked screens during my design process.

Design

Wireframes

The probation project provided an opportunity for me to showcase my wireframing capabilities.

Design

Wireframes

The probation project provided an opportunity for me to showcase my wireframing capabilities.

Design

Wireframes

The probation project provided an opportunity for me to showcase my wireframing capabilities.

Hi-fi

Brand consistency is essential. I always develop UI style guides aligned with company branding, and this project is no exception.

Hi-fi

Brand consistency is essential. I always develop UI style guides aligned with company branding, and this project is no exception.

Hi-fi

Brand consistency is essential. I always develop UI style guides aligned with company branding, and this project is no exception.

Deliver

Handover

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Deliver

Handover

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Deliver

Handover

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Features

Salary Management

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Features

Salary Management

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Features

Salary Management

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Overtime Management

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Overtime Management

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Overtime Management

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Time Off Management

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Time Off Management

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Time Off Management

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Key Takeaways

Impacts

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Key Takeaways

Impacts

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Key Takeaways

Impacts

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Lessons Learned

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Lessons Learned

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Lessons Learned

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This project belongs to CitizenDev (agency work); please contact me if you are interested in learning more about the case study.

This project belongs to CitizenDev (agency work); please contact me if you are interested in learning more about the case study.

This project belongs to CitizenDev (agency work); please contact me if you are interested in learning more about the case study.